Shipping policy
Shipping Policy
At Iberay, we are committed to delivering your order quickly and reliably.
Free Shipping
We offer free shipping on all orders, with no minimum purchase required.
Processing Time
Orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is processed, it will be shipped promptly.
Delivery Time
Estimated delivery time is 5–8 business days from the date of shipment. Please note that delivery times are estimates and may vary depending on your location and external factors.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number to monitor your delivery status.
Shipping Delays
While we strive to meet our delivery estimates, delays may occur due to factors beyond our control, such as carrier issues, weather conditions, or high demand periods.
Incorrect Address
Please ensure that your shipping address is accurate at checkout. We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.
Lost or Damaged Packages
If your package is lost, damaged, or delayed, please contact us as soon as possible. We will work with the carrier to resolve the issue and ensure you receive your order.
Contact Information
If you have any questions about shipping, please contact us:
Email: Contact@Iberay.shop
Phone: +1 270-985-6558